Where the numbers land.
Every number we give you can point wherever you want — a desk phone, a Microsoft Teams user, a recorded menu, a call queue, an AI receptionist, a mobile, or a rule that changes by time of day. Move a number from one destination to another any time, without re-porting it.
Smart routing, built in.
1300 and 1800 numbers can route by time of day, day of week or the caller’s state as standard — handy for opening hours, after-hours overflow, or sending regional callers to the right team. Add a menu if you want one, or send callers straight to a queue.
Porting in, porting out.
If you already have numbers — landline, mobile, 13, 1300 or 1800 — we bring them across. Landlines usually take two to three weeks from signed authority to switch-over (mobile numbers typically move the same or next business day), and we coordinate with your current provider so nothing drops. If you ever leave, we port you out without any fuss.
Custom and premium numbers.
Premium 13 XX XX numbers carry their own monthly rental, and smart 1300/1800 words (the ones that spell something) keep the normal plan plus a one-off fee that depends on how sought-after the number is. Sometimes the perfect number is sitting there unused; sometimes it takes a little patience.