Voice Recordings · a real Australian voice, in-house

Give your phone system a professional voice.

Greetings, phone menus, voicemail and on-hold messages, professionally recorded — in a natural Australian voice, or by our own studio voice artist. Set up a phone system with us and they’re done for you at onboarding, included.

01 · What we record

Two ways to voice your phones — plus on-hold.

A polished phone system starts with how it sounds. Pick the quick, affordable AI voice or a real Australian voice artist, and turn hold time into something useful while you’re at it.

01 / Quick & affordable

AI Voice.

A natural Australian voice — male or female — generated and delivered the same day. Perfect for standard greetings, menus and voicemail, and easy to tweak whenever your details change.

  • Natural Australian voice, male or female
  • Greetings, phone menus, voicemail & after-hours
  • Same-day delivery, unlimited tweaks
  • Phone-ready files for any system
02 / Broadcast quality

Studio Voice.

Recorded by our own in-house Australian voice artist, for businesses that want a warm, branded sound. We help polish the script, record it properly, and hand you broadcast-quality audio.

  • A real Australian voice artist, in-house
  • Script polish and a revision included
  • Choose a music bed — licensing sorted
  • Broadcast-quality, phone-ready files
03 / While they wait

On-hold & music.

Turn hold time into a professional touchpoint — a looped message with licensed background music, so callers hear something useful instead of silence or beeps. Refresh it with the seasons.

  • On-hold loop — script, voice and licensed music
  • Promote services, hours and offers
  • Royalty-free music, sorted for you
  • Seasonal updates available whenever you like
02 · Where it goes

Every place your business speaks.

Welcome greeting.

The first thing callers hear — a warm, clear introduction to your business instead of a bare ring or a robotic default.

Phone menu (IVR).

“Press 1 for sales, 2 for accounts…” — recorded properly so callers land in the right place first time, without straining to understand the options.

Voicemail & after-hours.

A professional message for when you can’t pick up, and a separate after-hours greeting that sets expectations and points people to what they need.

On-hold messages.

Fill the wait with your latest news, services and opening hours over licensed music — a small touch that makes a business sound bigger and more organised.

03 · Questions people ask

Common questions.

Do I have to be a NURV phone customer?

No. Anyone can order recordings from us as a one-off. But if you take up a phone system with us, your setup recordings are done for you at onboarding, included — the rate card is for follow-up recordings and standalone orders.

AI voice or a real voice artist — which should I pick?

AI is quick, affordable and easy to change — great for standard greetings, menus and voicemail. The studio voice is the one to choose when you want a warm, human, on-brand sound, or a longer on-hold production. Plenty of businesses mix the two.

What does it sound like?

A natural Australian voice, male or female, tuned for local accents and words — not a flat, overseas-sounding default. You approve the script and the voice before anything goes live.

Can I use my own music for on-hold?

Only if it’s properly licensed — commercial chart music isn’t allowed on a phone line without a licence. We include royalty-free, licensed tracks so you’re covered, and we’ll help you pick one that suits.

How quickly can I get them?

AI recordings are usually delivered the same day. Studio recordings and full on-hold productions take a little longer — typically a few business days once the script is approved.

Will they work with my phone system?

Yes — we deliver phone-ready audio in the right format for your system, whether it’s with us or someone else. If you’re on a NURV phone system, we load them in for you.

Sound the part on every call.

Tell us what you need voiced — a single greeting, a full phone menu, or an on-hold production — and we’ll take it from there.